Overview
At Skelter Art, your privacy is very important to me. This Privacy Policy explains how I collect, use, and protect your personal information when you use my website. By using my services, you consent to the practices described below.
For any questions or concerns regarding your data, please contact us at [email protected]
Information I Collect
I may collect the following information when you place an order, contact me, or browse my website:
• Personal Details: Name, email address, phone number, billing and shipping address.
• Payment Information: I do not store payment details. Payments are securely processed through [Big Cartel’s payment processor, e.g., PayPal, Stripe, etc.].
• Order Details: Products purchased, date of purchase, and any special instructions.
• Browsing Data: Cookies, IP address, browser type, and website activity (see the Cookies section below).
How I Use Your Information
I use your information for the following purposes:
1. Order Processing: To fulfill your orders, process payments, and provide updates on your order status.
2. Customer Support: To respond to your inquiries or address any issues.
3. Marketing: With your consent, I may send you promotional emails about new products, offers, or updates.
4. Legal Obligations: To comply with legal and regulatory requirements.
Sharing Your Information
I respect your privacy and will never sell or share your personal information with third parties, except when necessary to:
• Process payments through trusted third-party payment processors.
• Deliver your orders via shipping companies.
• Comply with legal requirements or respond to lawful requests (e.g., court orders).
Data Retention
I retain your personal information only for as long as necessary to fulfill the purposes described in this policy, including legal or tax obligations.
Your Rights
Under GDPR, you have the right to:
• Access: Request a copy of the personal data I hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request that we delete your personal data, subject to legal obligations.
• Restriction: Request that we limit how your data is processed.
• Objection: Opt-out of direct marketing communications.
• Data Portability: Request your data in a portable format.
To exercise any of these rights, please contact me at [email protected]
Cookies
I use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
To ensure its functionality. These cookies are necessary for the website to operate properly and enable features such as keeping items in your shopping cart and managing the checkout process securely. These cookies do not collect personal data for analytics, advertising, or tracking purposes. By using this website, you agree to the use of these essential cookies to provide a smooth shopping experience. If you have any questions about how I use cookies, feel free to contact me at [email protected]
You can manage or disable cookies in your browser settings, though this may affect website functionality.
Security
I take the security of your personal data seriously. My website is hosted on Big Cartel, which provides secure encryption (HTTPS) to protect your information. Payment data is handled by secure, PCI-compliant processors like [PayPal/Stripe].
Third-Party Links
My website may include links to third-party websites. I am not responsible for the privacy practices or content of those sites.
Changes to This Policy
I reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the “Last Updated” date will reflect the latest revision.
Contact Information
If you have any questions or concerns about our Privacy Policy, please contact me at:
• Email: [email protected]
• Address: Skelter Art Studio, PO Box 1531, Beccles. NR34 4AX
Last Updated: Dec 2024